Returns & Exchanges

At The Projekt Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged items. If your fit isn't perfect, we provide a seamless exchange or refund process to ensure your wardrobe stays on point.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Quality Check & Refund

Once our warehouse team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing